720 457 3679
1575 Sherman Street
Denver, CO 80203

Telecommunications Equipment Distribution Program

Telecommunications
Equipment
Distribution
Program

The TEDP provides free telecommunications equipment and accessories to qualified deaf, hard-of-hearing and deaf-blind Colorado residents. Such equipment includes: amplified and captioned telephones, wireless devices, TTYs, ring signalers and amplified accessories as well as specialized telecommunications equipment for the deaf-blind. The Commission will update the telecommunications equipment available as needed.

Assistive Technology Partners
1201 5th Street, Suite 240
Denver, CO 80204
(303) 315-1284

Connections for Independent Living
1331 8th Avenue
Greeley, CO 80631
(970) 352-8682

The Independence Center
729 South Tejon Street
Colorado Springs, CO 80903
(719) 471-8181 X121

Center for Independence
740 Gunnison Ave
Grand Junction, CO 81501
(970) 241-0315 X28

Disabled Resource Services
1017 Robertson Street, Unit B
Fort Collins, CO 80524
(970) 482-2700

To qualify and receive telecommunication equipment for the deaf and hard of hearing, the applicant’s income must be less than 300% of the Federal Poverty Level (FPL) Guidelines based on family size as indicated by the United States Department of Health and Human services. The National Deaf-Blind Equipment Distribution Program income guidelines are 400% of the Federal Poverty Level and can be found on the application.

Below is the 300% FPL for Colorado:

Distributor of Ultratec CapTel Phones:

Weitbrecht Communications, Inc. (WCI)
www.weitbrecht.com
(800) 233-9130 (TTY/Voice)

Distributor of amplified phones, assisted listening devices, notification systems, TTYs and more:

Teltex
www.teltex.com
(888) 515-8120 (TTY/Voice)

Distributor of amplified phones, assisted listening devices, notification systems, hearing aid supplies and more:

ADCO Hearing Products, Inc. (Englewood, CO)
4242 S. Broadway
Englewood, CO 80113
www.adcohearing.com
(303) 794-3928 (Voice)
(800) 726-0851 (Voice)
(720)-504-4099 (VP)

Lycamobile T-Mobile http://www.lycamobile.us/
Metro PCS T-Mobile https://www.metropcs.com/
Page Plus Verizon LTE https://www.pagepluscellular.com/
ReachOut Verizon https://www.reachoutmobile.com/
Red Pocket AT&T or Sprint http://goredpocket.com/
ROK Mobile Verizon LTE http://www.rokmobile.com/
Simple Mobile T-Mobile https://www.simplemobile.com
Simple Smartphone AT&T, VZ, Sprint, AT&T http://simplesmartphone.com/
Speedtalk Mobile Tmobile https://www.speedtalkmobile.com
Sprint Sprint www.sprint.com
Straight Talk (Walmart) AT&T, Verizon, Sprint, T-Mobile http://www.straighttalk.com/wps/portal/home
Telcel America T-Mobile http://www.telcelamerica.com/
TextNow Sprint https://www.textnow.com/
The People’s Operator Sprint or T-Mobile http://www.tpophonestore.com/
Ting Mobile T-Mobile or Sprint https://ting.com/
T-Mobile T-Mobile http://www.t-mobile.com/
Ultra Mobile T-Mobile https://ultramobile.com/
US Cellular US Cellular http://www.uscellular.com/
US Mobile T-Mobile LTE https://www.usmobile.com/
Verizon Verizon http://www.verizonwireless.com/
Walmart Mobile Family AT&T or T-Mobile http://www.walmart.com/cp/Family-Mobile/1076544

LOW INCOME INTERNET SERVICES

CenturyLink

Offers Internet service to low-income households in Colorado for $9.95 a month.

Those who qualify for the state’s Low-Income Telephone Assistance (Lifeline) program are eligible for the discounted broadband service from CenturyLink, which tops off at 1.5 megabits per second. Faster speeds will cost more.

CenturyLink also offers an Internet-ready netbook to eligible households for $150, plus taxes, shipping and handling.

For information on CenturyLink’s Internet Basics call 866-541-3330 or visit CenturyLink website.

Lifeline eligibility requirements are available at Colorado Department of Human Services website.

Comcast

Comcast provides low-cost Internet connectivity, affordable computers and digital literacy training through its Internet Essentials program.

Internet Essentials provides broadband Internet at $9.95 a month and a voucher that will entitle a family to buy a laptop for the discounted price of $149.99.

For information and qualifications on Comcast’s Internet Essentials program call 855-846-8376 or visit Internet Essentials from Comcast website.

TELEPHONE SERVICE ASSISTANCE

The Telephone Assistance Program (Lifeline)

Lifeline is a government benefit program that provides discounts on monthly telephone service for eligible low-income consumers to help ensure they have the opportunities and security that telephone service affords, including being able to connect to jobs, family, and 911 services. Lifeline is supported by the federal Universal Service Fund (USF).
The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. You must be eligible to enroll. To participate in the program, consumers must either have an income that is at or below 135% of the federal Poverty Guidelines or participate in one of the following assistance programs:

  • Medicaid ;
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP);
  • Supplemental Security Income (SSI);
  • Federal Public Housing Assistance (Section 8);
  • Low-Income Home Energy Assistance Program (LIHEAP);
  • Temporary Assistance to Needy Families (TANF);
  • National School Lunch Program’s Free Lunch Program ;
  • Bureau of Indian Affairs General Assistance ;
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF);
  • Food Distribution Program on Indian Reservations (FDPIR);
  • Head Start (if income eligibility criteria are met)

For more information on the program, go to Federal Communications Commission Website.

§ 26-21-101. Short title.

Colorado Statutes

Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-101. Short title

This article shall be known and may be cited as the “Colorado Commission for the Deaf and Hard of Hearing Act”.

Cite as C.R.S. § 26-21-101
History. L. 2000: Entire article added, p. 1624, § 1, effective June 1.

§ 26-21-102. Legislative declaration.

Colorado Statutes
Title 26. HUMAN SERVICES CODE
Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-102. Legislative declaration

The general assembly hereby finds, determines, and declares that a commission for the deaf and hard of hearing would facilitate the provision of general governmental services to the deaf and hard of hearing community while making government more efficient. Under the federal “Americans with Disabilities Act of 1990”, 42 U.S.C. sec. 12101, Colorado has a duty to provide to the deaf and hard of hearing equivalent access to governmental services. This duty requires state departments and agencies to provide auxiliary services, telecommunications equipment, and other resources in order to enable access for the deaf and hard of hearing community. Centralizing and unifying such resources under a commission has the potential to create cost savings for both the state and the deaf and hard of hearing community. In addition, such consolidation of resources will facilitate quality control, and thus increase the quality of governmental services while increasing access by the deaf and hard of hearing community to those services.

Cite as C.R.S. § 26-21-102

History. L. 2000: Entire article added, p. 1624, § 1, effective June 1. L. 2009: Entire section amended, (SB09-144), ch. 219, p. 985, §1, effective August 5.

§ 26-21-103. Definitions.
Colorado Statutes
Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-103. Definitions

As used in this article, unless the context otherwise requires:

  1. “Administrator” means the person who is responsible for the overall management and development of the commission office and of programs included in the commission’s statutory duties.
  2. “Auxiliary services” means qualified interpreters, communication access realtime translation providers, assistive listening devices or systems, and other effective methods of making spoken or written information available to deaf or hard of hearing individuals.
  3. “Commission” means the Colorado commission for the deaf and hard of hearing.

(3.3) “Deaf-blind” or “deaf-blind community” includes persons whose varying degrees of hearing and visual acuity limit total aural and visual comprehension.

(3.6) “Deaf or hard of hearing” or “deaf and hard of hearing community” includes:

(a)  Persons whose varying degree of hearing acuity limit total aural comprehension; and

(b)  Persons whose varying degrees of hearing acuity and visual acuity limit total aural and visual comprehension.

  1. “Fund” means the Colorado commission for the deaf and hard of hearing cash fund created in section 26-21-107.
  2. “Grant program” means the Colorado commission for the deaf and hard of hearing grant program created in section 26-21-107.5.
  3. “Late deafened” means a person whose hearing loss began in late childhood, adolescence, or adulthood, after the person acquired oral language skills.
  1. “State court system” means the system of courts, or any part thereof, established pursuant to articles 1 to 9 of title 13, C.R.S., and article VI of the state constitution. “State court system” shall not include the municipal courts or any part thereof.
  2. “Telecommunications” means the science and technology of transmitting voice, audio, facsimile, image, video, computer data, and multimedia information over significant distances by the use of electromagnetic energy in the form of electricity, radio, or fiber optics.

Cite as C.R.S. § 26-21-103
History. Amended by 2015 Ch. 151, §3, eff. 7/1/2015.

L. 2000: Entire article added, p. 1625, § 1, effective June 1. L. 2009: Entire section amended, (SB09-144), ch. 219, p. 985, §2, effective August 5. L. 2011: (7) amended, (HB11-1303), ch. 264, p. 1171, §79, effective August 10.

§ 26-21-104. Commission created – appointments.
Colorado Statutes
Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-104. Commission created – appointments

  1. Effective July 1, 2000, there is hereby created the Colorado commission for the deaf and hard of hearing in the department of human services. The Colorado commission for the deaf and hard of hearing shall exercise its powers, duties, and functions under the department of human services as if it were transferred to said department by a type 2 transfer under the provisions of the “Administrative Organization Act of 1968”.
  2. The commission shall consist of seven members as follows:
    1. One member who is deaf;
    2. One member who is hard of hearing;
    3. One member who is a professional working with individuals in the deaf or hard of hearing community;
    4. One member who is a parent of a deaf or hard of hearing person;
    5. One member who is late deafened;
    6. One member who is an auxiliary service provider for the deaf or hard of hearing and who is qualified to use at least one of the titles listed in section 6-1-707(1) (e), C.R.S.; and
    7. One member who is deaf-blind.
  1. The governor shall appoint the commission members referenced in subsection (2) of this section. Beginning July 1, 2000, four of these commission members shall serve initial terms of four years, and three shall serve initial terms of six years. After the initial appointments of the commission members referenced in subsection (2) of this section, all subsequent appointees shall serve terms of four years; except that a member shall not serve more than two consecutive four-year terms.The governor shall appoint a qualified person to fill any vacancy on the commission for the remainder of any unexpired term.
  2. At least ninety days prior to the expiration of a member’s term of office, the commission shall create a list of nominees. The nominees’ names shall be submitted to the governor at least forty-five days prior to the expiration of the preceding term for which the nominees are being considered. If the governor approves the nominees, the governor shall appoint one of the nominees for each open position within ninety days after the date of each vacancy; otherwise, the governor shall appoint qualified persons in consultation with the commission.

Cite as C.R.S. § 26-21-104
History. Amended by 2015 Ch. 151, §4, eff. 7/1/2015.

L. 2000: Entire article added, p. 1625, § 1, effective June 1. L. 2009: (2)©, (2)(f), and (4) amended, (SB09- 144), ch. 219, p. 986, §3, effective August 5.

§ 26-21-105. Procedures of the commission.

Colorado Statutes
Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-105. Procedures of the commission

  1. The executive director of the department of human services or his or her designee shall appoint the administrator of the Colorado commission for the deaf and hard of hearing. The members of commission may interview candidates for administrator and provide comment and input to the executive director on hiring of a candidate.
    • The commission shall convene for its first meeting no later than September 1, 2000. At the first meeting, a chair shall be elected by the commission.
    • The commission may adopt such policies as are necessary to facilitate orderly conduct of its business.
    • The commission shall meet at least quarterly. Meetings shall also be held on call of the chair or at the request of at least three members of the commission.
    • The commission shall adopt no official position, recommendation, or action except by the concurrence of a majority of the members.
    • The commission shall encourage development and coordination of public and private agencies that provide assistance to deaf and hard of hearing citizens.
    • (Deleted by amendment, L. 2009, (SB 09-144), ch. 219, p. 987, § 4, effective August 5, 2009.)

Cite as C.R.S. § 26-21-105
History. L. 2000: Entire article added, p. 1626, § 1, effective June 1. L. 2009: Entire section amended,

(SB09-144), ch. 219, p. 987, §4, effective August 5.

§ 26-21-106. Powers, functions, and duties of the commission – equipment distribution program.

Colorado Statutes
Title 26. HUMAN SERVICES CODE
Article 21. Colorado Commission for the Deaf and Hard of Hearing
Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session
§ 26-21-106. Powers, functions, and duties of the commission – equipment distribution program

  1. The powers, functions, and duties of the commission include:
    1. Serving as a liaison between the deaf and hard of hearing community and the general assembly, governor, and Colorado departments and agencies.
    2. Serving as an informational resource to the state, the deaf and hard of hearing community, private agencies, and other entities.
    3. Serving as a referral agency for the deaf and hard of hearing community to the state agencies and institutions providing services to the community, local government agencies, private agencies, and other entities.
    4. Assessing how technology has affected the needs of the deaf and hard of hearing community. The commission shall assess the type and amount of equipment needed by low-income deaf and hard of hearing persons.
    5. Assessing the needs of the deaf and hard of hearing community and reporting annually to the governor and the general assembly, on or before September 1 of each year, any recommendations for legislation or administrative changes that may facilitate or streamline the provision of general government services to the deaf and hard of hearing community. Notwithstanding section 24-1-136(11), C.R.S., the commission’s duty to report annually pursuant to this paragraph (e) does not expire. In preparing its annual report and recommendations, the commission shall consider the following:(I)  Whether any existing statutory or administrative provisions impede the ability of the commission to act as a statewide coordinating agency that advocates for deaf and hard of hearing citizens of Colorado;(II)  Any methods, programs, or policies that may improve communication accessibility and quality of existing services, promote or deliver necessary new services, and assist state agencies in the delivery of services to the deaf and hard of hearing;(III)  Any methods, programs, or policies that may make providing access to governmental services more efficient; and(IV)  Any methods, programs, or policies that may improve implementation of state policies affecting the deaf and hard of hearing community and their relationship with the general public, industry, health care, and educational institutions.
  1. The commission shall consider the findings of any study authorized under this section and may approve, disapprove, or amend the findings. Upon approval of the findings, the commission shall submit a report with recommendations including proposed legislation, if necessary, to the governor and to the general assembly. This report is exempt from section 24-1-136(11), C.R.S., and may be combined with, or included as a part of, the annual report prepared under paragraph (e) of subsection (1) of this section.
  2. The commission shall establish a telecommunications equipment distribution program that is consistent with the findings of subsection (1) of this section to obtain and distribute interactive telecommunications equipment needed by deaf and hard of hearing persons.
  1. The commission, in collaboration with the judicial department, shall arrange for auxiliary services for the state court system, and establish, monitor, coordinate, and publish a list of available resources regarding communication accessibility for persons who are deaf or hard of hearing.
  2. Arranging auxiliary services for the state court system includes, but is not limited to:
    1. Coordinating statewide and day-to-day scheduling of auxiliary services for the proceedings as defined by statute;
    2. Creating and managing a process by which requests from the state court system for auxiliary services may be filled;
    3. Identifying, coordinating, and placing the appropriate auxiliary services with all concerned parties;
    4. Coordinating the purchase, shipment, and receipt of assistive listening devices and systems pursuant to applicable state rules;
    5. Creating and managing efficient and consistent processes through which auxiliary service providers may submit required documentation and receive payment for services; and
    6. Communicating among auxiliary service users and providers and the state court system to resolve any issues that may arise.
  3. The commission shall establish and maintain an active outreach consultant for technical assistance to improve and ensure equivalent access to auxiliary services by critical state and local government agencies, private agencies, and other entities and to increase awareness of the programs for and rights of deaf and hard of hearing individuals from moneys appropriated by the general assembly from the Colorado disabled telephone users fund established pursuant to section 40-17-104, C.R.S.
  4. The outreach consultant for technical assistance shall perform the following duties:
    1. Respond to and assist individuals who have encountered barriers in obtaining accommodation and access in their efforts to receive necessary auxiliary services;
    2. Assist individuals in understanding and accessing auxiliary services that may be available to them;
    3. Consult with state agencies and private entities so that they are equipped to provide accommodations to deaf and hard of hearing individuals;
    4. Increase public awareness of the needs and issues facing deaf and hard of hearing individuals; and
    5. Develop and maintain a comprehensive resource directory of auxiliary services and programs that may be of use to deaf and hard of hearing citizens and to agencies that serve them.

Cite as C.R.S. § 26-21-106

History. Amended by 2015 Ch. 151, §5, eff. 7/1/2015.

L. 2000: Entire article added, p. 1626, § 1, effective June 1. L. 2002: (3) added, p. 776, § 1, effective May 30. L. 2006: (4) added, p. 1090, § 10, effective May 25. L. 2009: Entire section amended, (SB09-144), ch. 219, p. 987, §5, effective August 5.

§ 26-21-107. Colorado commission for the deaf and hard of hearing cash fund – creation – gifts, grants, and donations – reimbursement.

Colorado Statutes

Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-107. Colorado commission for the deaf and hard of hearing cash fund – creation – gifts, grants, and donations – reimbursement

  1. There is hereby created in the state treasury the Colorado commission for the deaf and hard of hearing cash fund, and all moneys credited to the fund shall be used exclusively for the administration and discharge of this article. All moneys credited to the fund and any interest earned on the fund shall remain in the fund and shall not revert to the general fund or any other fund at the end of any fiscal year.
  2. The commission, subject to spending authority granted by the general assembly, is authorized to receive and expend gifts, grants, and donations from individuals, private organizations, foundations, or any governmental unit; except that no gift, grant, or donation may be accepted by the commission if it is subject to conditions that are inconsistent with this article or any other law of this state.
  3. Commission members shall be reimbursed for actual and necessary expenses incurred in the discharge of their official duties, including an allowance for mileage as provided in section 24-9- 104(2), C.R.S. The commission may establish a standardized per diem designed to cover the actual expenses of the members pursuant to this subsection (3).

Cite as C.R.S. § 26-21-107

History. L. 2000: Entire article added, p. 1627, § 1, effective June 1. L. 2002: (1) amended, p. 776, § 2, effective May 30. L. 2009: (1) and (2) amended, (SB09-144), ch. 219, p. 990, §6, effective August 5.

§ 26-21-107.5. Colorado commission for the deaf and hard of hearing grant program – creation – standards – applications – definitions.

Colorado Statutes
Title 26. HUMAN SERVICES CODE
Article 21. Colorado Commission for the Deaf and Hard of Hearing
Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-107.5. Colorado commission for the deaf and hard of hearing grant program – creation – standards – applications – definitions

  1. The Colorado commission for the deaf and hard of hearing grant program is hereby established to provide funding for entities to address the needs of Colorado’s deaf and hard of hearing community.
  2. The Colorado commission for the deaf and hard of hearing grant program subcommittee appointed pursuant to section 26-21-107.7 shall administer the grant program as provided in section 26-21-107.7.
  3. The Colorado commission for the deaf and hard of hearing grant program subcommittee appointed pursuant to section 26-21-107.7 shall administer the grant program as provided in section 26-21-107.7.
    1. The commission shall pay the grants awarded through the grant program from moneys appropriated by the general assembly..
    2. Beginning in the 2009-10 fiscal year, and for each fiscal year thereafter subject to available moneys, the general assembly shall appropriate to the commission no more than fifty thousand dollars annually to administer the grant program.
  4. The state department shall adopt rules addressing timelines and guidelines for the grant program and establishing criteria for approving or disapproving grant applications.
  5. An entity seeking to provide services to deaf or hard of hearing persons or to enhance existing deaf or hard of hearing programs may apply for a grant through the grant program.
  6. For purposes of this section, “entity” means a local government, state agency, state operated program, or private nonprofit or not-for-profit community-based organization.
  7. Grants shall be awarded as provided in section 26-21-107.7(3) and in compliance with applicable state rules.
  8. Grantees shall comply with reporting requirements established by the commission.

Cite as C.R.S. § 26-21-107.5

History. L. 2009: Entire section added, (SB09-144), ch. 219, p. 990, §7, effective August 5.

§ 26-21-107.7. Colorado commission for the deaf and hard of hearing grant program subcommittee – members – duties – fund – creation.

Colorado Statutes
Title 26. HUMAN SERVICES CODE
Article 21. Colorado Commission for the Deaf and Hard of Hearing
Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-107.7. Colorado commission for the deaf and hard of hearing grant program subcommittee – members – duties – fund – creation.

  1. There is hereby created the Colorado commission for the deaf and hard of hearing grant program subcommittee, referred to in this section as the “subcommittee:, consisting of five members, for the purpose of recommending to the commission approval or disapproval of applications for the grant program. The commission shall appoint four members to the subcommittee as follows:
    1. One person who has knowledge and awareness of the issues faced by deaf persons;
    2. One person who has knowledge and awareness of the issues faced by hard of hearing persons; and
    3. Two representatives from the deaf and hard of hearing community.
    4. In addition to the appointed subcommittee members, the administrator of the commission shall serve as an ex-officio member of the subcommittee.
    5. In appointing members to the subcommittee, the commission shall choose persons who have knowledge and awareness of innovative strategies that address challenges faced by the deaf and hard of hearing community.
    6. The appointed members of the subcommittee shall serve three-year terms; except that, of the members first appointed, one of the members shall serve a two-year term and two of the members shall serve one-year terms. The commission shall choose those members who shall serve the initial shortened terms. If a vacancy arises in one of the appointed positions, the commission shall fill the vacancy and appoint a replacement to fill the vacancy for the remainder of the term.
    7. Members of the subcommittee shall serve without compensation but shall be reimbursed out of available appropriations for all actual and necessary expenses incurred in the performance of their duties.
    8. The subcommittee may meet via telecommunications when necessary.
  1. The subcommittee shall review all applications received pursuant to section 26-21-107.5. Based on criteria established by the commission, the subcommittee shall recommend to the commission those applications to approve, with recommended grant amounts, and those to disapprove.
  2. The commission shall review and may follow the recommendations of the subcommittee for approval or disapproval of applications for the grant program and for grant amounts. If the commission disagrees with the recommendations of the subcommittee, the executive director of the department shall have final decision-making authority to approve or disapprove the applications and to set the grant amounts.

Cite as C.R.S. § 26-21-107.7

History. L. 2009: Entire section added, (SB09-144), ch. 219, p. 991, §7, effective August 5.

§ 26-21-108. Repeal of article – sunset review.

Colorado Statutes

Title 26. HUMAN SERVICES CODE

Article 21. Colorado Commission for the Deaf and Hard of Hearing

Current through Chapter 199 and Chapters 500-522 of the 2015 Legislative Session

§ 26-21-108. Repeal of article – sunset review

  1. This article is repealed, effective September 1, 2024.
  2. Prior to the repeal, the commission shall be reviewed as provided for in section 24-34-104, C.R.S.

Cite as C.R.S. § 26-21-108

History. Amended by 2015 Ch. 151, §1, eff. 7/1/2015.

Disclaimer: On-line versions of these regulations are the most current versions available; however, these are not official publication. For official publication of these and all State of Colorado regulations, please consult the Code of Colorado Regulations (12 CCR 2516-1) or contact Lexis- Nexis at 1-800-227-9597 or the Secretary of State, Information Center at 303-894-2200, x6418.

Volume of Colorado Commission for the Deaf and Hard of Hearing (12 CCR 2516-1)

100 TELECOMMUNICATIONS EQUIPMENT DISTRIBUTION PROGRAM (TEDP)

110 INTRODUCTION [Rev. eff. 4/1/10]

The Colorado Commission for the Deaf and Hard of Hearing was established by Section 26-21-102, C.R.S., to facilitate the provision of general governmental services to the deaf and hard of hearing community while making government more efficient. Under the Federal “Americans with Disabilities Act”, Colorado has a duty to provide to the deaf and hard of hearing equivalent access to governmental services. This duty requires State departments and agencies to provide communication access such as interpreters, “Communication Access Realtime Translation” (CART), telecommunications access, and other resources to enable such access.

Section 26-21-107, C.R.S., authorizes the use of funds from the Colorado Commission for the Deaf and Hard of Hearing Cash Fund for the establishment of a Telecommunications Equipment Distribution Program (TEDP).

120 DEFINITIONS [Rev. eff. 4/1/10]

“Accessory” means additional device which complements telecommunications equipment.

“Anniversary date” means the same date, but on subsequent years, that the applicant was approved for the Telecommunications Equipment Distribution Program.

“Applicant” means a person who applies to receive telecommunications equipment under the auspices of the Telecommunications Equipment Distribution Program.

“Application” means the official paperwork approved by the Colorado Commission for the Deaf and Hard of Hearing used for the Telecommunications Equipment Distribution Program.

“Approved date” means the date that all supporting documentation for the application is received and verified for acceptance by the Telecommunications Equipment Distribution Program.

“Certification” means professional verification of the applicant’s hearing status.

“Certifying professional” means those individuals who have been officially recognized by the Telecommunications Equipment Distribution Program to verify the applicant’s hearing status, as indicated in Section 27.130.

“Commission” means the Colorado Commission for the Deaf and Hard of Hearing (CCDHH), created pursuant to Section 26-21-102, C.R.S.

“Equipment” means a combination of equipment including one telecommunications device and an accessory device for the telecommunications equipment.

“Fiscal constraint” means when seventy-five percent (75%) of the appropriated program funds have been disbursed or encumbered.

“Fraud” means the intentional deception and misreporting of information in order to obtain telecommunications equipment through this program.

“Late deafened” means those individuals as defined in Section 26-21-103(6), C.R.S.

“Landline telecommunications equipment” means readily available equipment that utilizes land lines and enables deaf, hard of hearing, deaf-blind, or late-deafened individuals to access the telephone network.

“Natural disaster” means an event of nature such as tornadoes, earthquakes, blizzards, floods, forest fires, dust storms, avalanches, hailstorms, and lightning strikes.

“Resident” means an individual who lives in the State of Colorado as his/her primary residence.

“Telecommunications” means the science and technology of transmitting voice, audio, facsimile, image, video, computer data, and multimedia information over significant distances by the use of electromagnetic energy in the form of electricity, radio, or fiber optics pursuant to Section 26-21-103(8), C.R.S.

“Vendor” means a company or individual who has successfully bid with the State of Colorado for the purposes of the Telecommunications Equipment Distribution Program and has received such designation.

“Wireless telecommunications equipment” means equipment that enables deaf, hard of hearing, deaf-blind, or late-deafened individuals to access the wireless network.

130 ELIGIBILITY FOR THE TELECOMMUNICATIONS EQUIPMENT DISTRIBUTION PROGRAM [Rev. eff. 4/1/10]

To be eligible for telecommunications equipment under the Telecommunications Equipment Distribution Program, the applicant shall meet all of the following eligibility criteria:

A. The applicant must be a legal resident of the state of Colorado by providing one of the following:

1. A valid Colorado driver’s license; or, 2. A valid Colorado identification card.

B. If the applicant is under eighteen (18) years of age, parents or guardians shall apply on behalf of child/minor and assume full responsibility for the equipment.

C. If the applicant is over eighteen (18) years of age and has a guardian, the guardian shall apply on behalf of the applicant and assume full responsibility for the equipment.

D. The The applicant must be deaf, hard of hearing, deaf-blind, or late deafened. This determination must be made at the applicant’s expense by one of the following:

1. A licensed physician; 2. A licensed audiologist;

3. Public or private agencies providing direct services to deaf, hard of hearing, deaf- blind, or late-deafened.

E. The applicant’s income must be less than 300% of the Federal poverty guidelines based on family size as indicated by the United States Department of Health and Human Services (HHS). Copies of the Federal poverty guidelines may be reviewed by contacting the TEDP Coordinator during normal business hours, at the Colorado Department of Human Services, 1575 Sherman Street, Denver, Colorado 80203; or at any State publications library. No amendments or later editions ar incorporated.

The applicant must demonstrate proof of annual gross income by providing a copy of his/her Federal Income Tax return (front page only) or a Social Security Income award letter.

F. The applicant must provide a copy of his/her most recent telephone statement or a bill for landline telecommunications equipment; the account must be in the applicant’s name and bear the same address that is on the application.

The TEDP Coordinator and the TEDP committee will review all eligibilty criteria at least annually to ensure that the eligibilty guidelines are consistent and accurate.

Applicants shall be placed on a waiting list during times of fiscal constraint.

140 APPLICATION PROCESS [Rev. eff. 4/1/10]

The Telecommunications Equipment Distribution Program shall provide assistance in completing forms when requested by an applicant.

A. Information about how to obtain and submit an application, both paper and electronic, may be found through the Colorado Commission for the Deaf and Hard of Hearing office, its website, or designated public and private agencies.

B. The Telecommunications Equipment Distribution Program shall review all applications on a non-discriminatory basis to determine whether:

1. All of the information is completed on the application.

2. The applicant has provided a valid street address. If a P.O. Box is used, then a physical address of the location where the applicant resides must be provided.

3. The application has the applicant’s original or electronic signature. 4. The application includes all required documentation.

141 Approved Applications [Rev. eff. 4/1/10]

Applicants who meet all of the eligibility requirements will be notified by mail of their application approval.

A. Only one equipment package may be issued per eligible applicant.

B. Eligible applicants shall be awarded program participation on a first-come, first- served non-discriminatory basis, in accordance with the approved date.

C. Applicants whose applications are approved will be notified in writing that the application has been approved within sixty (60) calendar days of the date the application was received by the Telecommunications Equipment Distribution Program.

142 Pending Approved Applications [Rev. eff. 4/1/10]

During times of fiscal constraint, applications shall be accepted and held as pending until such time as funds become available. Such applications will be pending up to twelve (12) months. If after this time period funds are still not available, then a new application must be submitted. Applicants will be notified that they need to reapply.

143 Denied Applications [Rev. eff. 4/1/10]

A. Denial

If the applicant is ineligible to participate in the program, the applicant shall be given written justification for the determination within sixty (60) calendar days of the denial determination.

B. The following are reasons for denying an application:
1. The applicant does not meet the eligibility requirements as established.

2. The applicant has received telecommunications equipment from the Telecommunications Equipment Distribution Program within the preceding four (4) years for landline telecommunications equipment and two (2) years for wireless telecommunications equipment.

3. The applicant is an active consumer of the Colorado Department of Human Services, Division of Vocational Rehabilitation, and receives telecommunications equipment as a part of an individual plan of employment.

4. The applicant has negligently or willfully damaged telecommunications equipment received from the Telecommunications Equipment Distribution Program or violated other provisions of the administrative regulations governing the Telecommunications Equipment Program.

5. The applicant fails to provide a police report of a stolen device or refuses to cooperate with the police investigation or in the prosecution of the suspect, including the refusal to testify in court when asked or subpoenaed to do so.

6. The applicant is found negligent in a police report of a stolen device, such as doors to the house or car left unlocked or unattended.

7. The applicant has lost or sold the telecommunications equipment. C. Reapplication

Any applicant who has been denied participation may reapply if, due to a change in conditions, the eligibilty criteria as delineated in this document are met.

144 Dispute Resolution Process [Rev. eff. 4/1/08]

In order to resolve disputes between the Telecommunications Equipment Distribution Program and applicants/recipients, the Commission shall adopt procedures for the resolution of disputes consistent with this section. The procedures shall be designed to establish a simple non-adversarial format for the informal resolution of disputes.

150 EQUIPMENT SELECTION [Rev. eff. 4/1/10]

The approved applicant is responsible for selecting the appropriate telecommunications equipment. If the telecommunications equipment that is currently provided by the

Telecommunications Equipment Distribution Program does not meet the recipient’s needs:

A. The recipient may make a special request for an appropriate piece of equipment that better meets his/her needs.

B. The recipient is responsible for the maintenance and repair of the equipment selected through the Telecommunications Equipment Distribution Program. All equipment will come with a warranty.

151 Replacing the Equipment [Rev. eff. 4/1/10]

A recipient may apply to replace the original telecommunications equipment if: A. The telecommunications equipment is damaged through natural disaster; B. There is a change in the recipient’s hearing or vision status;

C. New telecommunications equipment has become available through the Telecommunications Equipment Distribution Program which the TEDP Coordinator determines to be more appropriate to the recipient’s telecommunication needs; or,

D. The identified anniversary date has passed and the recipient has had the landline telecommunications equipment for more than four (4) years or wireless telecommunications equipment for more than two (2) years.

152 Pending Replacement Applications [Rev. eff. 4/1/10]

During times of fiscal constraint, applications for replacement shall be accepted and held as pending until such time as funds become available.

153 Damaged Equipment Due to Natural Disasters [Rev. eff. 4/1/10]

A. The recipient must send the device(s) directly to the equipment manufacturer or the vendor that sent the telcommunications equipment.

B. The manufacturer or vendor will certify that the equipment can not be repaired due to a natural disaster.

154 Stolen Equipment [Rev. eff. 4/1/10]

If a replacement is requested due to the equipment being stolen, then the recipient shall:

A. Notify local police within fifteen (15) calendar days of the theft.

B. Forward a copy of the police report to Telecommunications Equipment Distribution Program within five (5) working days of the date the theft was reported.

160 VENDOR REQUIREMENTS [Rev. eff. 4/1/08]

All vendors shall follow State procurement requirements.

161 Vendor Registration [Rev. eff. 4/1/10]

Vendors seeking to contract with the Colorado Commission for the Deaf and Hard of Hearing for any Telecommunications Equipment Distribution Program function must register for the Bid Information and Distribution System (BIDS) with the State Purchasing Office and be in accordance with the State Procurement Rules (1 CCR 101- 9) and these TEDP rules. Vendors submit all information required by these rules to the Commission in order to be reimbursed. Vendors must register with the Secretary of State as a for-profit or not-for-profit business in the State of Colorado.

The following minimum standards shall apply to vendor participation in the Telecommunications Equipment Distribution Program:

A. Vendors shall submit documentation to the Commission that the vendor has registered with the State Purchasing Office and the Secretary of State’s Office as required in Section 27.161.

B. The Commission must receive all required registration information before a vendor will be reimbursed. Reimbursements will be made by electronic funds transfer into the vendor’s registered bank account.

C. If the submitted registration information is incomplete, the Commission will notify the vendor of any deficiency, if it is able to make contact based on the information provided.

D. Vendors are responsible for updating registration information. The Commission is not responsible for any loss resulting from incorrectly supplied registration information.

E. Vendors must submit vendor registration information prior to any sales transactions in order to ensure payment.

F. In the event that a vendor is suspended or disbarred from doing business in the State of Colorado or with the Federal government, the Commission shall notify the vendor that it is no longer eligible to receive reimbursements under this program.

170 FRAUD [Rev. eff. 4/1/10]

If a recipient obtained telecommunications equipment under false premises or through intentional misrepresentation of facts on the Telecommunications Equipment Distribution Program application form, then the Telecommunications Equipment Distribution Program shall demand return of the equipment immediately. Upon demand, the recipient shall return the specified Telecommunications Equipment Distribution Program equipment. A determination of fraud will result in permanent disqualification from the program.

180 CONFIDENTIALITY [Rev. eff. 4/1/08]

All applicant and recipient information shall be kept confidential in compliance with the Colorado Human Services Code (Section 26-1-114, C.R.S.). This is to prevent exploitation of applicants and recipients, to eliminate embarrassment to them, and is in recognition of their rights as self-determining individuals who are not limited because of their need for telecommunications equipment.

181 Information Not Considered to be Confidential for Data Purposes [Rev. eff. 4/1/10]

General program information not identified with any individual is not confidential and may be released for any purpose. This includes:

A. Total expenditures;
B. Number of applicants and/or recipients;
C. Statistical data obtained from studies;
D. Social data obtained from studies, reports, or surveys; E. Expenditures by category of equipment;
F. Expenditures for administration;
G. Sum of all program expenditures.

190 ADMINISTRATION

191 Annual Report [Rev. eff. 4/1/10]

The TEDP Coordinator shall provide the Commissioner Administrator and Commissioners an annual report on the operation of the Telecommunications Equipment Distribution Program. The report shall be due on July 15th of each year and, at a minimum, provide:

A. The number of persons served;
B. The number of each type of equipment distributed;
C. The expenditures of the program activities;
D. Discussion of any major policy or operational issues;
E. Suggestion(s) for program changes that do not require legislative action; and, F. Suggestions or proposals for legislative changes in the program.

JoAnne Hirsch
Communications Technology Program Manager

P 303 866 2097

VP 720 949 7457

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