In order to achieve fairness for the payment of deafblind services across the state, a statewide Fee Schedule has been implemented for the Colorado Commission for the Deaf and Hard of Hearing DeafBlind Services.
The following goals of the Fee Schedule are:
The CCDHH DeafBlind Services Fee Schedule applies in the processing of vendor invoices for agencies as well as other CCDHH and Department of Human Services’ need. All vendors are considered “in good standing” if they have been approved by CCDHH through the completion of annual required independent contractor paperwork. CCDHH will only pay for the services of authorized vendors who have been confirmed for assignments via the Gridcheck Scheduling System by the CCDHH, DeafBlind Services coordinator.
In accepting assignments through CCDHH, Vendor agrees to abide by all applicable rules of decorum, to report on time, to remain for the duration of the scheduled assignment, unless released by the agency designee, or other Administrative Authority, and to dress in appropriate professional attire. Full or partial payment may be forfeited if Vendor is found to be in violation of any of the above.
D. INDIVIDUAL BASE RATES
For SSP: $25/hour
For O&M specialist: $ 60/hour
All assignments will be paid a two-hour minimum. If the assignment is less than two (2) hours and Vendor is asked to go with the consumer for another service (ie: another appointment, etc), Vendor will go with the consumer and provide service if it still falls within the 2-hour time frame. The $30 Last Minute Fee does not apply. Additional time over and above the 2-hour time frame will be paid in 15-minute increments.
All-day Assignments: Any service provided after eight (8) hours, is paid at Vendor’s individual base rate plus overtime differential in 15-minute increments. Lunch breaks will not be paid unless there is extenuating circumstances and CCDHH, deafblind services provides prior written approval. All full-day assignments will be limited to 8 hours. Vendor shall contact CCDHH, deafblind services immediately for any additional time worked over and above 8 hours in one day.
An assignment that goes beyond the scheduled end time will be rounded to the nearest 15 minutes.
F. RATE ADJUSTMENTS FOR SPECIAL CIRCUMSTANCES
*Overtime differential: more than 8 hours in a single day
*Weekday evening differential: 7:00 pm to 7:00 am
*Weekend differential: 7:00 pm on Friday to 7:00 am Monday
* Holiday differential: Assignments on official state holidays
G. Individual Base Rate for SSPS and O&M SPECIALISTS
|Status||Base Rate||OT rate||Wknd/Eve rate||Holiday rate|
CCDHH, DeafBlind Services will pay for parking, with no receipt, up to $25. Parking charges over $25 requires a receipt.
Assignments are often on evenings, weekends and holidays, therefore, this cancellation policy takes those hours into consideration.
Example 1 An assignment starting on Wednesday at 8:30 am, is cancelled on the Monday before at 10:00am. Vendor is paid for the entire assignment (<48 hour notice from assignment start time).
Example 2 An assignment starting on Monday at 9:00am, is cancelled on the Friday before at 4:30pm. Vendor is not paid for the assignment (> 48 hour notice from assignment start time).
K. EARLY DISMISSAL
*Contact CCDHH for per diem rates before submitting invoice.
M. VENDOR ‘NO SHOW’
The Colorado Commission for the Deaf and Hard of Hearing (CCDHH) Orientation & Mobility
(O &M) Program is intended to support the self-determination of deafblind people by contracting with qualified vendors (O&M specialists) to assist them in learning to travel safely through the environment.
Orientation is the ability to recognize one’s position in relation to the environment, whereas mobility is the ability to move around efficiently.
Role, responsibilities and code of ethics of the O&M Specialists
The O&M specialists provide assessments, develop instructional programs and provide basic instruction on orientation and mobility, as well as assist people in learning community transportation systems. The primary emphasis is on techniques of travel which may involve teaching the proper use of a white cane, community orientation in the use of guide dogs, or safety techniques for moving around in familiar areas.
The O&M specialists recognize the significant role that independent movement plays in the overall growth and functioning of the individual and are dedicated to helping each individual attain the level of independence necessary to reach his or her full potential.
The O&M specialists gather, develop, and utilize specialized knowledge in accomplishing this with all professions; the possession of specialist knowledge obligates the practitioner to protect the rights of the individuals who must avail themselves of the particular service.
To assure the public of our awareness of this obligation, the O&M specialists commit themselves to this Code of Ethics. CCDHH will follow reference of Code of Ethics from Foundations of Orientation and Mobility, Third Edition, Appendix A “Code of Ethics for Orientation and Mobility Specialist”.
Qualifications of O&M specialists include individuals who:
O&M specialists must:
In accordance with the O&M specialist certification requirements, each specialist is required to maintain their certification with continued education units.
Procedure for an Orientation and Mobility Training request
|SSP||Email:||Phone Number||Location reside|
|Armstrong, Edwardemail@example.com||303 820 2503||Denver|
|Carlson, Eleanorfirstname.lastname@example.org||N/A||Fort Collins|
|Chambers, Dianeemail@example.com||303 591 1040||Conifer|
|Heffernan, Tracifirstname.lastname@example.org||303 898 9416||Franktown (near parker)|
|Hoagland, Michelleemail@example.com||303 815 9441||Sheridan|
|Mansfield-Hom, Heather (ASL user only)||firstname.lastname@example.org||240 329 7011 (text only)||Denver|
|Rivera, Tai’Lyseemail@example.com||720 646 0631||Aurora|
|Scarboro, Vickifirstname.lastname@example.org||720 203 8902||SE Centennial|
|Strotz, Sarahemail@example.com||720 544 1862||Idledale|
|Tupps, Terrifirstname.lastname@example.org||303 332 9889||Northglenn|
|Vaughn, Cailyhn (HoH only)||email@example.com||303 842 433||Littleton|
|Whiting, Kaylafirstname.lastname@example.org||303 828 6052||Broomfield|
The Colorado Commission for the Deaf and Hard of Hearing (CCDHH) Support Service Provider (SSP) Program is intended to support the self-determination of deafblind people by contracting with qualified vendors to provide sighted guidance and environmental information as well as to facilitate communication between deafblind people and their communities.
The term of “Deafblind” or “deafblind community” includes people whose varying degrees of hearing and visual acuity limit their total aural and visual comprehension. Deafblind individuals utilize different ways to communicate effectively that differ from both deaf and blind people.
For example, people who are blind may give and receive information audibly rather than in writing and people who are deaf may give and receive information through writing or sign language rather than through speech. Whereas, deafblind people cannot readily access the accommodations that are traditionally available for deaf people and blind people. Many deafblind individuals use support service providers (SSPs) to assist them in accessing the world around them. SSPs are the eyes and ears for deafblind people. They act as sighted guides, relay visual and environmental information, and facilitate communication using the deafblind person’s preferred language and/or communication mode. SSPs enable deafblind people to access their communities and connect with other people and reduce the visual, environmental and communication barriers.
Role and responsibilities of SSPs
Responsibilities are the specific tasks or duties that SSPs are expected to complete as a function
of their role on the SSP and Consumer team. They are the specific activities or obligations for
which they are held accountable when they assume the SSP assignment.
SSPs are independent contractors who provide the following services:
Regular SSP service includes the following essential tasks:
The deafblind consumer decides where to go and what to do. The consumer may decide to access stores, banks, medical appointments, as well as community or social events. The deafblind consumer decides how to divide up the time and which stores to go to. However, the deafblind consumer and the SSP may talk about the easiest or most efficient way to accomplish errands..
SSPs are not:
While SSPs and deafblind consumers often enjoy one another’s company and may look forward to working together, the role of SSP is distinct from that of friend. SSPs and deafblind consumers who are also friends may arrange to see one another outside of this contracted time. This is not, however, part of the SSP role.
SSP Code of Conduct
The Code of Conduct is a common reference document for individuals who have work in a profession where an ethical commitment is required. Below are the values SSPs are expected to practice at all times.
1. Confidentiality: The SSP must sign and abide by a confidentiality agreement. They must respect the privacy of the deafblind consumer. For example, the SSP must agree not to talk to other people about the deafblind consumer’s activity, what he or she buys, how much money they have in the bank, or any other business related to the deafblind consumer. The SSP can talk generally about being an SSP, but any identifying information related to the deafblind consumer (such as their names) as well as any private information must be kept strictly confidential. If there are any concerns or a need for follow-up on a particular situation, direct them to the DeafBlind Services Coordinator—not with other SSPs or deafblind people.
2. Boundaries: SSPs are expected to maintain a professional working relationship with the deafblind individuals while they are providing services in their role as a SSP. If an SSP has a different type of relationship or serves the deafblind individual in some other capacity at other times, such as a reading volunteer, the SSP must ensure they adhere to the scope of their professional role as an SSP while working as a paid SSP through CCDHH. Any concerns in this area should be discussed with the DeafBlind Services Coordinator. While the SSP is working, he or she should not be making personal phone calls, doing his or her own grocery shopping, or otherwise combining personal needs or errands with the job.
3. Professional Development: SSPs are strongly encouraged to seek continuing education to help them develop and maintain their SSP skills, their understanding of the deafblind experience, guiding techniques and communication/language modalities.
4. Health/Hygiene: The SSP and the deafblind person should take the precautions of practicing good hygiene and health. For example, if the SSP is feeling sick and possibly contagious, he/she should arrange for a substitute. In any case, both the SSP and the deafblind consumer should be aware of the implications of tactile or close-vision communication. Both should follow universal precautions such as washing hands.
5. Law Abiding: The SSP should follow relevant laws and regulations. SSPs should further be alert and ready to work during an assignment and not be under the influence of any drugs, alcohol, or mood-altering substances. If SSPs are on any medication that possibly impact work performance, they should immediately request a substitute and notify the Coordinator. Harassment and abuse (physical, verbal, financial, or emotional) are strictly forbidden and should immediately be reported to the DeafBlind Services Coordinator. If abuse occurs, the victim may file a complaint with the appropriate authorities.
6. Attire: The SSP will be required to be flexible with apparel. Each assignment may have specific clothing requirements as it relates to the client’s individual accommodation needs, as well as the specific activity occurring during the assignment. The SSP should expect that situations could require apparel flexibility during the same working day.
Qualifications of SSPs
Individuals who wish to become SSPs must:
In many instances, the SSP will be expected to drive as a part of the assignment (e.g., to and from the grocery store). Exceptions can be negotiated (e.g., an SSP who only does mail reading and does not drive). CCDHH is not liable for any car accidents and/or injuries caused by such accidents. The SSP will bear the liability for such situations. SSPs must show proof of their current license and insurance.
Before assignments can be given to new SSPs, they are required to complete SSP training and 18 hours of supervised work experience without pay.
Continuing education of SSPs: Each contracted SSP is required to take two or more deafblind-related workshops per each calendar year and show proof of participation to the DeafBlind Services Coordinator. Workshops and trainings must be approved by the DeafBlind Services Coordinator.
The number of hours per month each deafblind consumer is allotted for SSP services is constrained by financial and personnel resources. CCDHH budgets annually for these services and makes adjustments as needed to provide the maximum amount of support possible. Currently, each deafblind consumer will receive a maximum of 24 hours of SSP service per month. All paid SSP work must therefore be first arranged for and/or approved by DeafBlind Services.
DeafBlind consumers may make a request with the DeafBlind Services Coordinator through phone, email, or an online request form. The request will include the following information:
If at all possible, communication, geography, age, and personality as well as availability will determine the matching of an SSP and the consumer.
The consumers may also make arrangements with their preferred SSP before making their request with the DeafBlind Services Coordinator; however, payment to SSP for their time cannot be made if the assignment is already completed. Confirmation of the assignment must be verified by all parties (deafblind consumer, SSP, and DeafBlind Coordinator) through email.
DeafBlind consumers may not commit the DeafBlind Services to pay the SSP for more than the allotted hours. Other arrangements may be made between the deafblind consumer and the SSP for hours outside of the allotted time if the consumer has agreed to cover the cost him/herself. CCDHH will not pay for private arrangements.
Long distance service requests will be considered on a case-by- case basis. The consumers are encouraged to make their own travel arrangements if transportation by vehicle is the sole reason. SSP hours can be used to provide transportation to a bus terminal, train station, or the airport for such trips in order to navigate the check in process, assistance in getting to the right gate, and establish a communication system with the appropriate people.
Orientation for DeafBlind Consumers
The DeafBlind Services Coordinator will provide an orientation to first time deafblind consumers individually to:
P 720 399 4227